During Gary's 13-month personal adjustment training program, he received training in daily living skills, adaptive communications (including Braille), adaptive technology, orientation and mobility, and counseling and guidance. Gary was very clear from the beginning that his vocational goal was to return to his career at Comcast. When he was ready to return to work, his counselor, Carol, provided transitional assistance to Gary's manager at Comcast and facilitated the accommodations that Gary would need when he returned, including special equipment and adaptive technology.

Gary describes his relationships with the teachers in the Personal Adjustment Training program as excellent. He feels that his program was tailor-made for him and that he received incredible services on a one-to-one basis from each instructor, providing him opportunities to be successful and to transition back to the work environment with on-site support. In Gary's words, "the services I received from DVR were the catalyst to my returning to the life I used to have. They were the 'center of my success' and have allowed me to lead a normal life, maintain my home, cook, clean, and use adaptive technology. I can work and communicate with others and myself. I can't overemphasize the importance of the training I received. I feel that I will be able to remain economically self-sufficient. My self-esteem has increased from doubting my abilities to being able to prove that I am much the same person as I was before I went blind."